This Privacy Policy explains how the website tenerifecars.es (hereinafter referred to as “TenerifeCars”, “we”, “our website”) collects, uses, and protects your personal data when you use our car rental services in Tenerife.
1. Data Collection
We may collect the following types of personal information:
- Full name;
- Contact details (email address, phone number);
- Car rental details (pickup location, rental dates, vehicle category, etc.);
- Payment information (processed only through secure payment providers);
- IP address, device information, and user activity on the website.
2. Purpose of Use
Your data is used for the following purposes:
- To process and manage car rental bookings;
- To provide customer support and assistance;
- To send confirmations, updates, and important booking information;
- To improve our website functionality and customer experience;
- To comply with EU regulations (including GDPR).
3. Data Storage and Protection
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or destruction. Data is stored only as long as necessary to provide our services or fulfill legal obligations.
4. Sharing with Third Parties
We do not sell or share your personal data with third parties without your consent, except when required to deliver the service (e.g., sharing booking details with a local car rental company).
5. Cookies and Analytics
Our website uses cookies to collect statistics, improve usability, and personalize advertising. You can manage your cookie preferences through your browser settings.
6. Your Rights
Under the GDPR, you have the right to:
- Access your personal data;
- Request correction or deletion of data;
- Restrict or object to data processing;
- Receive a copy of your data (data portability);
- Lodge a complaint with a data protection authority.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@tenerifecars.es
8. Policy Updates
We may occasionally update this Privacy Policy. Any changes will be posted on this page with an updated date.
Last updated: July 7, 2025