This section outlines the main rules for using the tenerifecars.es website and the conditions for booking a rental car through our platform. By using our site, you agree to the terms listed below.
1. Who We Are
TenerifeCars is an aggregator that provides access to car rental offers from local rental companies on the island of Tenerife. We do not own the vehicles ourselves and act solely as an intermediary between the renter and the rental provider.
2. Booking
- To make a reservation, you must fill out the booking form on our website and make a prepayment (usually 10–20% of the total rental cost);
- Once confirmed, you will receive a voucher with your booking details and the contact information of the rental company;
- The remaining balance is paid directly to the rental company upon vehicle pickup (by cash or card, depending on the chosen option).
3. Cancellation Policy
- Cancellations are free of charge if made at least 48 hours before the scheduled rental start time;
- If you cancel later than 48 hours before pickup, the prepayment is non-refundable.
4. Required Documents
To collect the rental car, you will need:
- A valid driving license (minimum of 1 year of driving experience);
- A passport or other valid ID;
- In some cases, a credit or debit card in the name of the driver (depending on the rental company’s policy).
5. Liability
All responsibilities regarding the vehicle’s condition, insurance coverage, and the fulfillment of rental terms lie with the rental provider. TenerifeCars is not liable for the actions of third parties but will assist you in resolving any issues or misunderstandings if they arise.
6. Changes to Terms
We reserve the right to update these Terms and Conditions. The latest version will always be available on this page with the date of the last update.
Last updated: July 7, 2025